Last Updated: 2026. Find out in detail how your personal data is collected, used, and protected.
Twenty20 collects certain information in order to provide its users with the best possible service. This data is used solely to improve service quality and ensure a safe experience. We never collect unnecessary information without your consent.
The information we collect includes: account details provided at registration such as your name, mobile number, and email address; technical information about your device type, operating system, and browser; details of BDT transactions made via bKash, Nagad, or Rocket; and data about your usage patterns on the platform, including your preferred games or betting categories.
We also automatically collect certain information, such as your IP address, login timestamps, and page visit patterns. This data is used to maintain platform security and detect suspicious activity.
The information we collect is used for several legitimate purposes, all aimed at improving your experience. The primary uses include account creation and management, transaction verification, customer support, and maintaining platform security. twenty20 never sells your data to third parties for commercial purposes.
By analyzing your usage patterns, we aim to make your platform experience more personalized — for example, showing relevant content based on your preferred betting categories or game types. Payment information is used solely to process transactions and prevent fraud.
Twenty20 uses cookies to deliver a smooth, personalized experience. Cookies are small data files stored in your browser that help remember your preferences and login status on future visits. Without them, many of the platform's core features will not function properly.
We use three types of cookies: essential cookies (required to keep the platform running), functional cookies (which remember your language and settings), and analytics cookies (which monitor usage patterns on the platform). You can disable cookies at any time through your browser settings, though doing so may limit certain features.
We do not use third-party advertising tracking cookies, and your browsing activity is never tracked across other websites. All tracking we conduct is strictly limited to our own platform.
The security of your personal data is one of twenty20's top priorities. We store your information using industry-standard encryption technology and conduct regular security audits. Your password is never stored in plain text — a robust hashing method is used instead.
Your data is retained for as long as your account remains active, or for as long as required to meet legal obligations. Following a request to close your account, your data will be deleted from our servers within the designated timeframe, unless retention is required by law.
Our security team monitors the platform around the clock and takes immediate action upon detecting any suspicious activity. Your data may be shared with third parties only where necessary — specifically with payment processors (such as bKash, Nagad, and Rocket) and legal authorities — and strictly in compliance with Bangladeshi law.
Every registered user on twenty20 has full ownership of their personal data. You may request to view the information stored in your account at any time. If your name, mobile number, or email address is incorrect, our support team can update it for you.
You also have the right to have your data deleted. Upon requesting account closure, we will arrange for your personal information to be removed within the designated timeframe; however, transaction records and other legally required data may be retained for a specified period. You also have the right to object to the processing of your data.
To exercise any of these rights, please contact our support team. We typically process such requests within 7 business days. Ensuring you have control over your data is part of our commitment to you.
Twenty20 reserves the right to update this Privacy Policy as needed. For any significant changes, we will post a notice on the platform and update the revision date on this page. Continued use of the platform after any changes are made will be considered your acceptance of the updated policy.
If you have any questions or concerns about our Privacy Policy, please don't hesitate to get in touch. Our data protection team is always ready to assist you. We believe that transparency and open communication are the foundation of a trustworthy relationship.
Support Email: support@twenty20.click
Have questions about our Privacy Policy? Visit our FAQ page. Play safe — join twenty20 today.